Friday, December 31, 2010

Update on water supply situation – 31st Dec to 4th Jan – updated 4.00 pm on 31st Dec

Update on water supply situation – 31st Dec to 4th Jan – updated 4.00 pm on 31st Dec

The water supply situation to 12.00am last night was as follows:

3oth Dec Production: 549 Mld Demand: 525.4 Mld

This represents a gain of 23.6 Mld and storage at Stillorgan is up to 561 Mld this morning. While this is headed in the right direction we have to be mindful of the revised regime we have put in place for today and tomorrow and its likely impact although of course it is a positive development for consumers. We are finding a lot of leaks associated with private property and if key holders do not check their premises they may not be able to resume business as intended next week.

Please note that it can take several hours for water to be fully restored to a premise after a shut off. Any complaints re lack of supply or to report a burst water main please e-mailmainswatercomplaints@dublincity.ie This e-mail address is monitored constantly and is the best method to lodge a complaint.

It should be noted that there could be a loss of supply in other areas at short notice due to broken mains and every effort is being made to advise people of these localised problems on this website. Where water supply has been off due to broken mains and these are fixed during the day, we will endeavour to alter the restrictions so that they get some water during the evening/night although this may be difficult to achieve in all cases.

The following are the times of restrictions/cut off over the next few days:

Friday 31st December from 2pm no restrictions until 1am the following morning (1st) and then pressure reductions only to 4pm (on the 1st)

Saturday 1st January (pressure reductions and cut-offs) from 4pm to 12 noon 2nd January

Sunday 2nd January (pressure reductions and cut offs) from 6.00pm to 12 noon on 3rd January

Monday 3rd January (pressure reductions and cut offs) from 6.00 pm to 7.00 am on 4th January

Tankers have been sent to the following locations today from 10.00 am to 4.30 pm:

Artane Castle, Shopping Centre (Off Skellys lane), Coolock.

Sports ground, off Middle Third & near Abbeyfield, Killester.

Northside Shopping Centre, Oscar Traynor Road

Aldi, Santry Ave

Blackhall Place, Smithfield

St Margaret’s Rd (at Hampton Wood)

Dunnes Stores, Cardiffsbridge Rd, Finglas

Violet Hill, Glasnevin

Church on Griffith Ave (between Valentia Rd & Clare Rd)

Church at Griffith Ave (between Philipsburgh Avenue and Malahide Rd, At St Mary’s College

List of Areas and associated Water Restriction 31st December to 4th January (see above for times)

1. Ballyboden System – shut off

2. Slievebloom System – shut off

3. Ballyfermot System – shut off

4. Blackhorse Bridge System – Pressure Reduction with possible loss of water supply

5. Navan Road System – shut off

6. Mespil Road System – shut off

7. Anglesea Road System – shut off

8. Rialto Bridge System – shut off

9. Merrion Gates System – Pressure Reduction with possible loss of water supply

10. Belcamp System – Pressure Reduction with possible loss of water supply

11. Clarehall System – Pressure Reduction with possible loss of water supply

12. Shanliss System – Pressure Reduction with possible loss of water supply

13. Home Farm Road System – shut off

14. Rathlin System - shut off

15. Finglas System – Pressure Reduction with possible loss of water supply

16. Summerhill System -Pressure Reduction with possible loss of water supply

17. Christchurch System -Pressure Reduction with possible loss of water supply

18. Brunswick Street – Shut off

19. Sillogue Tower System – shut off

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Customers should be aware that unlike some other utilities, water distribution systems cannot be operated and managed to the point where the exact locations and precise times at which the effects of pressure alternations (both increases and decreases) will be experienced, however we do make every effort to ensure that the times and areas effected are limited to those mentioned above.

We would like to thank people for their patience and cooperation and we would ask that they report locations where they see water running/rising to mainswatercomplaints@dublincity.ie

Bogus callers may use the current water problems to gain access to houses. If a member of Dublin City Council calls to a property they will always carry and produce identification. If the caller asks you to check the flow of water at the taps, close the door fully while you do so. If you are in any doubt as to the caller’s identity, please do not allow access to your premises.